Free Metrolink travel for NHS and social care workers

24 April 2020

We continue to advise key workers to drive, cycle or walk where they can. Free tram travel is intended to help frontline care professionals who have no other choice.


All staff employed by the NHS and Social Care and Care Worker organisations will be able to travel for free on Metrolink from Saturday 11 April.

This includes:

  • Adults and Children’s Social Workers and Care Workers employed directly by local authorities and those employed by the private, voluntary and independent sectors including, those working in homecare, residential care homes and supported accommodation and re-ablement and those working in auxiliary roles regardless of who the employer is.

  • NHS staff and those providing critical services to the NHS or patients either employed directly by the NHS or by the private, voluntary and independent sectors including auxiliary roles.

Travel by tram

If you are eligible to travel for free, please show (on request) the official identity badge issued by your employer or another proof of employment.

Alternatively, eligible staff have been issued a template letter by their organisation as proof of their entitlement.

This template can either be printed out or shown on a smartphone to show to Metrolink staff as necessary.

People who have already bought a 28-day Metrolink travelcard can apply for a refund.

Bus and rail travel

Mayor Andy Burnham has asked government to confirm a similar free travel arrangement for bus and rail services as part of national funding arrangements. Please check back for further updates.

  • Vision bus services are offering free travel to any NHS member of staff upon presentation of their staff ID to drivers.

  • High Peak Buses are now offering free travel to any NHS member of staff upon presentation of their staff ID to drivers. The company has introduced free travel on buses operating in Greater Manchester, as well as in Cheshire and Derbyshire.

  • TfGM has arranged ticket acceptance for NHS workers with a valid rail ticket, travelling between Salford Crescent – Manchester Central hospitals on V1/V2 services. This is to mitigate the loss of direct train services between some western stations and Oxford Road.

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